FAQ

FAQ

A question? A mishap?

To help you easily find the answers to your questions, please visit Monapass FAQ, structured in these sections:

  • CAM Bus passes: Manage your tickets and subscriptions, transfert your tickets, validation on-board, etc.
  • MonaBike passes: Connection to your MonaBike account, use of electric bikes, deposit, etc.
  • Outdoor parking tickets: Online payment, control by the Police, etc.
  • Monapass account: Connection problems, your Monapass account, etc.
  • Offline mode : Find out how to use this mode in case of network issues
CAM Bus passes

CAM Bus passes

I’ve got a CAM bus ticket and I have a problem. 

See page

MonaBike passes

MonaBike passes

I’ve got a MonaBike subscription and I cannot use it. 

See page

Outdoor parking tickets

Outdoor parking tickets

How does it work concretely? 

See page

Monapass Account

Monapass Account

I have a problem with my Monapass account. 

See page

Offline

Offline

How does the Offline mode work?

See page