FAQ

FAQ

A question? A mishap?

To help you easily find the answers to your questions, please visit Monapass FAQ, structured in these sections:

  • Monapass account: Connection problems, your Monapass account, etc.
  • CAM Bus passes: Manage your tickets and subscriptions, transfert your tickets, validation on-board, etc.
  • MonaBike passes: Connection to your MonaBike account, use of electric bikes, deposit, etc.
  • Outdoor parking tickets: Online payment, control by the Police, etc.
  • AS Monaco Passes : Connect your ASM account to enjoy your membership or single tickets!
  • Museums and Grimaldi Forum passes: Check out the touristic centers of Monaco.
  • Offline mode : Find out how to use this mode in case of network issues
Monapass Account

Monapass Account

I have a problem with my Monapass account. 
CAM Bus passes

CAM Bus passes

I’ve got a CAM bus ticket and I have a problem. 
MonaBike

MonaBike

I’ve got a MonaBike subscription and I cannot use it. 
Outdoor parking tickets

Outdoor parking tickets

How does it work concretely? 
AS Monaco

AS Monaco

In order to enjoy ASM matches in Monapass, create or connect your ASM account in the menu My info > My Services > AS Monaco.
Musées, Grimaldi Forum, Cinéma

Musées, Grimaldi Forum, Cinéma

Any questions about your Museum or Grimaldi Forum pass?
Offline

Offline

How does the Offline mode work?